Gulf Shore Creations, Inc. is committed to providing the best Customer Service possible. We pride ourselves on building relationships with our customers in addition to selling a revolutionary grill cleaner. If you're not satisfied with your purchase we encourage you to fill out our contact form or call (858) 755-0675, we will do our best to correct the problem.
All orders are shipped via USPS or UPS and must be placed before 2 PM PST to be processed and shipped the same day. All orders placed after 2 PM on Friday are shipped on Monday. We don’t ship on Saturday, Sunday and Holidays and they are not included in delivery times.
We have a 30 Day Money Back Guarantee! Please ship your return via USPS delivery confirmation or Priority Mail to track your return status. If your package does not arrive and you don't use a tracking method as proof of return we may not be able to refund your purchase price. All returns are credited and a receipt mailed to you the same day your return arrives at Gulf Shore Creations, Inc.